Case processing times

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NAV processes your application as soon as possible. The processing time is the time from when we receive your application until we have decided on your case.

In particularly demanding cases or cases where we have not received the complete and correct information, the processing time may be longer than we initially indicated.

The processing time can be changed at short notice, even after we have received your application. This applies in particular during holiday periods.

If you are applying for a change to a benefit that you are already receiving or a benefit that has been stopped, we will have to reprocess your case.

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Case processing times for employers

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Adjustment allowance
Advance payments of child support
Affordable assistive technology grant
Aid for hearing impairment
Aid for reading and writing
Aid for remembering, planning and organizing
Aid for speech and language
Aid for sports and exercise activity
Allowance for adaptation courses
Allowance for basic patterns and special sewing of clothes
Allowance for folk high school stay
Allowance for transportation of the deceased
Allowance to cover tuition fees for survivors
Arm and leg prostheses
Assessment of ability to work (§ 14a)
Assistance allowance
Attendance allowance for people over 18 years
Attendance allowance for sick children
Attendance allowance in the final phase of life
Basic benefit
Benefit for former family caregivers
Breast prosthesis
Car benefit
Care benefit
Cash-for-care benefit
Child benefit
Child care benefit for single parents
Child care benefit for surviving spouse
Children’s pension
Child support
Compensation for permanent occupational injury or illness
Contractual pension (AFP) in the public sector
Corset and support rails (orthosis)
Disability benefit
Employment scheme benefits
Extended child benefit
Eye prosthesis
Facial prosthesis
Financial assistance
Fostering contribution (in case of taking over care)
Funeral grant
Hearing aid
Higher rate assistance allowance
Insurance - sickness benefit for the self-employed
Insurance - voluntary occupational injury benefit
Lump sum grant
Member of the National Insurance scheme
Mobility aid
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More about (in Norwegian)
Automatikk og styring i bolig
Ganghjelpemidler
Hev- og senkbar kjøkkenløsning
Hjelpemidler på bad
Løfteplattform
Personløftere og overflyttingsplattformer
Posisjoneringsputer
Ramper
Rullestol og scooter
Senger, madrasser, tilbehør og forflytning
Ståstativ
Stoler og bord
Stol med oppreisingsfunksjon
Sykkel
Trappeheis og støttesystemer i trapp
Trening, stimulering og aktivisering
Trykksårforebyggende sitteputer
Varmehjelpemidler
Vogner
Occupational injury or illness - report to NAV
Orthopedic shoes
Parental benefit
Pregnancy benefit
Retirement pension
Sickness benefits
Sickness benefits - coverage during the employer's period
Spousal support
Supplemental benefit
Supplemental benefit for single parents
Supplemental benefit for surviving spouse
Supplementary benefit for disabled refugees under the age of 67
Supplementary benefit for persons over 67 who have only lived a short period in Norway
Support for extraordinary expenses
Support for school fees for single parents
Survivor’s pension
Tinnitus masker
Training allowance
Transitional benefit for single parents
Transitional benefit for survivors
Travel expenses
Travel supplement
Unemployment benefits
Visual aid
Wage guarantee
Wig
Work assessment allowance (AAP)