Contact us

Chat with us

You will first meet chatbot Frida, who is open 24 hours a day. Between 9 am and 3 pm on weekdays, you can ask Frida to chat with an advisor.

In the chat we can answer general questions about our services. You can be anonymous, and we can’t see any personal information about you.

Chat with us

Call us

Opening hours: weekdays at 9–15. If the opening hours are changed, you will be notified by voice message.

We can answer questions about Nav's services and benefits case and guidance on your rights and obligations. If you want to talk about your case or payments, you will be asked for your national identity number. We use this number to avoid sharing your information with somebody else. Other questions can be answered anonymously.

Nav Call and Service Centre: (+47) 55 55 33 33

For english menu, press 9. If you are calling as a private individual, press 1.

Press 1: Social services or debt management advice (financial assistance, advice on finances and debt management, housing benefit, temporary accommodation, the qualification programme, or other social services)
Press 2: Live or planning to move abroad (membership in the National Insurance Scheme, national insurance contributions, child support and paternity determined abroad, or other inquiries about living abroad)
Press 3: Sickness benefit, disability benefit or work assessment allowance (sick leave, sickness benefit, work assessment allowance (AAP), disability benefit, concessionary card, assistive technology, occupational injury and illness, basic and attendance benefit, or other health related inquiries)
Press 4: Children, parents, attendance benefit (parental benefit, lump-sum grant, child support, attendance benefit, cash-for-care benefit, transitional benefit, pregnancy benefit, care benefit days, basic and attendance benefit, child supplement or pensions, or other inquiries about a child or you as a parent)
Press 5: Job seeker or laid off (unemployment benefit, laid-off workers, register as a job seeker, CV, work assessment allowance (AAP), benefits while participating in employment schemes, supplemental benefits, compensation for self-employed persons and freelancers, or other inquiries about being a job seeker or laid off)
Press 6: Other inquiries

Direct numbers:

Pensions: (+47) 55 55 33 34
We can help you with the status of your case and your rights and obligations.

Financial advice and debt counseling: (+47) 55 55 33 39 (press 1)
Navs Debt counseling telephone line provides financial advice and guidance on helping yourself.

International: (+47) 21 07 37 00
We can answer questions from people who are abroad and have social security rights in Norway. We can also answer questions from users in Norway who have social security rights in other countries with which Norway has signed a social security agreement.

State Register of Employers and Employees (Nav Registerforvaltning): (+47) 400 05 770
Central register of employment relationships in Norway, both onshore and at sea. The register shows the link between the enterprise's organization number and employee's personal identification number. The register also contains account numbers for the payment of sickness benefit reimbursements and parental benefit to enterprises.

The Wage Guarantee Scheme: (+47) 22 82 20 00
The wage guarantee scheme will ensure that as an employee you are paid wages, holiday pay and other employee pay you are due, but which your employer is unable to pay due to bankruptcy, public administration of insolvent estates, compulsory liquidation and public administration of insurance companies or banks.

Assistive Technology Center (Nav hjelpemiddelsentral) provides advice and guidance on assistive technology to municipalities and county municipalities. If you need assistive technology or adaptations, your municipality can assist you with this. Read more about who can assist you with assistive technology.

Prices

Calls from mobile phones: Varying rates depending on the sort of mobile phone plan you have.

Calls from landlines: The price of a call is the same as the cost of making a local telephone call. Calls to the user support line for nav.no are free.

Opening hours: weekdays at 9–15. If the opening hours are changed, you will be notified by voice message.

Nav Call and Service Centre: (+47) 55 55 33 36 (press 1).

We answer questions about reimbursement (refusjoner), following up sick leave (sykefravæsoppfølging), recruitment (rekruttering), lay-offs and restructuring (permittering) and businesses participating in work training schemes.

Direct numbers:

User support nav.no: (+47) 55 55 33 39 (press 3)
Are you experiencing problems with nav.no? We can help you.

International: (+47) 21 07 37 00
Questions about social security rights in Norway, and questions about social security rights in other countries with which Norway has signed a social security agreement.

State Register of Employers and Employees (Nav Registerforvaltning): (+47) 400 05 770
Central register of employment relationships in Norway, both onshore and at sea. The register shows the link between the enterprise's organization number and employee's personal identification number. The register also contains account numbers for the payment of sickness benefit reimbursements and parental benefit to enterprises.

The wage guarantee scheme: (+47) 22 82 20 00
The wage guarantee scheme will ensure that an employee are paid wages, holiday pay and other employee pay which an employer is unable to pay due to bankruptcy, public administration of insolvent estates, compulsory liquidation and public administration of insurance companies or banks.

Assistive Technology Center (Nav hjelpemiddelsentral) provides advice and guidance on assistive technology to municipalities and county municipalities. If you need assistive technology or adaptations, your municipality can assist you with this. Read more about who can assist you with assistive technology.

Recruiting and inclusion: arbeidsgiver.nav.no/kontakt-oss (text in Norwegian)

Write to us

Send us a message or ask us a question. You will be asked to log in.

Write to us

If you have questions about financial assistance or other social services, please call us at 55 55 33 33 (option 1).

Wondering when your payment will arrive, or when you'll get a decision in your case?

You can also submit additional documentation in your case.

Find Nav offices

Nav Assistive Technology Center

Who you should contact regarding assistive devices depends on what kind of help you need. In many cases, you should contact your municipality. Read more about who can assist you here:

You can check the status of your case by logging in to nav.no (in Norwegian).

If your case concerns your child, contact Nav Assistive Technology Center by phone at 55 55 11 11.

If you have questions about assistive devices for work, education, guide dogs, or reading and secretary assistance, contact the assistive technology center.

Read more about who can receive assistive devices (in Norwegian), how to obtain them, and how to proceed in various situations when you have an assistive device.

The interpreting service at Nav assistive technology center is responsible for arranging and carrying out interpretation assignments for deaf, deafblind, and hearing-impaired individuals.

Find your interpreting service (Tolketjenesten):

Agder
Innlandet: Elverum og Gjøvik
Møre og Romsdal
Nordland
Oslo (inkludert Bærum, Follo og Romerike)
Rogaland
Troms og Finnmark
Trøndelag
Vestfold og Telemark
Vestland: Førde og Bergen
Vest-Viken (Buskerud og Asker kommune)
Øst-Viken (Østfold)

Nav vehicle center (Nav bilsenter) is a national resource and competence center responsible for the provision of cars and special equipment. Nav vehicle center is located at five different assistive technology centers: