Service

Do you need an interpreter?

You may be entitled to a language interpreter or an interpreter for the deaf, hearing impaired and deafblind when you have a conversation with Nav.

Contents

Who can get?

You have the right to an interpreter in contact with Nav if you do not understand what is being said and cannot communicate your needs. This applies to both interpreters in different languages and interpreters for the deaf, hearing impaired  and deafblind.

What can you get?

Who does the interpreting?

Nav uses professional interpreters. Family, friends and children cannot interpret for you.

What is offered?

An interpreter can interpret

  • in person
  • by phone
  • by video

Video about interpreters in Nav in several languages

Here you will find the information film "Tolk i møte med Nav" in 10 different languages ​​in addition to Norwegian. 

Select language:

How can you get?

If you are going to have a meeting with Nav, it is Nav that is responsible for assessing whether you need an interpreter and will order the interpreter.

Contact Nav if you think you need an interpreter for a meeting or conversation. It does not cost anything to use an interpreter. 

Contact us

Seksjonstittel

Updated 11/20/2024

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Chat with us

You will first be met by chatbot Frida who will answer you. You can also ask Frida to talk to an advisor (weekdays between 9am and 3pm).

Chatbot:

Always open

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Write to us

Send messages or new information regarding your case. You may also ask questions should you have any.

Response time is 2 business days. If you need answers faster, please see our chat service.

Call us at 55 55 33 33

Open weekdays at 9–15. We can call you back if the waiting time is over 5 min.

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