Contact us

Opening hours: weekdays at 9–15. If the opening hours are changed, you will be notified by voice message.

We can answer questions about NAV's services and benefits case and guidance on your rights and obligations. If you want to talk about your case or payments, you will be asked for your national identity number. We use this number to avoid sharing your information with somebody else. Other questions can be answered anonymously.

NAV Call and Service Centre: (+47) 55 55 33 33 

For english menu, press 9. If you are calling as a private individual, press 1.

• Press 1: Social services or debt management advice (financial assistance, advice on finances and debt management, housing benefit, temporary accommodation, the qualification programme, or other social services)
• Press 2: Live or planning to move abroad (membership in the National Insurance Scheme, national insurance contributions, child support and paternity determined abroad, or other inquiries about living abroad)
• Press 3: Sickness benefit, disability benefit or work assessment allowance (sick leave, sickness benefit, work assessment allowance (AAP), disability benefit, concessionary card, assistive technology, occupational injury and illness, basic and attendance benefit, or other health related inquiries)
• Press 4: Children, parents, attendance benefit (parental benefit, lump-sum grant, child support, attendance benefit, cash-for-care benefit, transitional benefit, pregnancy benefit, care benefit days, basic and attendance benefit, child supplement or pensions, or other inquiries about a child or you as a parent)
• Press 5: Job seeker or laid off  (unemployment benefit, laid-off workers, register as a job seeker, CV, work assessment allowance (AAP), benefits while participating in employment schemes, supplemental benefits, compensation for self-employed persons and freelancers, or other inquiries about being a job seeker or laid off)
• Press 6: Other inquiries

Direct numbers:

Pensions: (+47) 55 55 33 34
We can help you with the status of your case and your rights and obligations. 

Financial advice: (+47) 55 55 33 39 (press 1)
NAVs Debt counseling telephone line provides financial advice and guidance on helping yourself.

International: (+47) 21 07 37 00
We can answer questions from people who are abroad and have social security rights in Norway. We can also answer questions from users in Norway who have social security rights in other countries with which Norway has signed a social security agreement. 

State Register of Employers and Employees (NAV Registerforvaltning): (+47) 400 05 770
Central register of employment relationships in Norway, both onshore and at sea. The register shows the link between the enterprise's organization number and employee's personal identification number. The register also contains account numbers for the payment of sickness benefit reimbursements and parental benefit to enterprises.

The wage guarantee scheme: (+47) 22 82 20 00
The wage guarantee scheme will ensure that as an employee you are paid wages, holiday pay and other employee pay you are due, but which your employer is unable to pay due to bankruptcy, public administration of insolvent estates, compulsory liquidation and public administration of insurance companies or banks.

Prices

Calls from mobile phones: Varying rates depending on the sort of mobile phone plan you have.

Calls from landlines: The price of a call is the same as the cost of making a local telephone call. Calls to the user support line for nav.no are free.

 

Opening hours: weekdays at 9–15. If the opening hours are changed, you will be notified by voice message.

NAV Call and Service Centre: (+47) 55 55 33 36 (press 1). 

We answer questions about reimbursement (refusjoner), following up sick leave (sykefravæsoppfølging), recruitment (rekruttering), lay-offs and restructuring (permittering) and businesses participating in work training schemes.

Direct numbers:

User support nav.no: (+47) 55 55 33 39 (press 3)
Are you experiencing problems with nav.no? We can help you.

International: (+47) 21 07 37 00
Questions about social security rights in Norway, and questions about social security rights in other countries with which Norway has signed a social security agreement. 

State Register of Employers and Employees (NAV Registerforvaltning): (+47) 400 05 770
Central register of employment relationships in Norway, both onshore and at sea. The register shows the link between the enterprise's organization number and employee's personal identification number. The register also contains account numbers for the payment of sickness benefit reimbursements and parental benefit to enterprises.

The wage guarantee scheme: (+47) 22 82 20 00
The wage guarantee scheme will ensure that an employee are paid wages, holiday pay and other employee pay which an employer is unable to pay due to bankruptcy, public administration of insolvent estates, compulsory liquidation and public administration of insurance companies or banks.

Assistive technology: nav.no/kontakt-hjelpemidler (text in Norwegian) 

Recruiting and inclusion: arbeidsgiver.nav.no/kontakt-oss (text in Norwegian) 

Opening hours: weekdays at 9–15. If the opening hours are changed, you will be notified by voice message.

NAV Call and Service Centre: (+47) 55 55 33 36 (press 2) 

More information for physicians and health professionals (in Norwegian)