Complaints and feedback
Complain or appeal a decision
If you have received a decision from Nav and you disagree with the decision, you have the right to file a complaint or appeal. Read more about your right to appeal a decision.
Complaints about service
Have you been treated poorly? Or had a bad experience with Nav?
Errors and wrong or missing information
Have you found an error on nav.no? Is it a technical error, wrong or missing information, or an accessibility issue? We would like to hear from you about these cases.
Praise for Nav
Have you had a good experience? Would you like to praise a colleague or employee or share other positive feedback with Nav?