You can only register one account number with NAV. This applies to all individuals receiving benefits, pensions and compensation from us.
How to change
You may only have one account number registered with NAV. This applies to all private individuals who receive benefits, pension or refunds from NAV.
The account number is also used for payments that NAV makes on behalf of, among others, HELFO and the State Pension Fund. The method of payment is stated in Section 22-18 of the National Insurance Act.
How to change the account number if you have payments from your local authority
You can not change the account number using Ditt NAV when it comes to payments from the local authority, such as social assistance and qualification benefit. Then you need to contact your local NAV office to change your account number.
How to change the account number if you have payments from the Housing Bank
You can not change the account number using Ditt NAV when it comes to payments from the Housing Bank, such as “housing allowances”. Then you must log on to husbanken.no.
You can also contact the housing benefit office in your municipality if you want to change the account number.
Payment to a foreign bank account
As a general rule, NAV pays to a Norwegian bank account. If you do not have a bank account in Norway, you should state your foreign bank account number, if you have one. To receive certain benefits, however, you must be resident in Norway. If you state a foreign bank account number, you must be aware that there is a charge for each payment and that it may take longer for the money to come into your account.
Is it not possible to notify electronically?
You can notify changes and send these by post. You must then attach a certified copy of an identity document, such as your passport or driver’s licence or provide valid proof of your identity when attending a NAV office in person. To change your bank account number, you must also provide your national identity number or D number.
To notify a change from one Norwegian bank account to another, use the Notification of new bank account number form.
If you want your payments to be made to a foreign bank account, and you want to send the form by post, you must fill out a separate bank details form.
Send the completed form to the address provided on the first page of the form. Remember to sign the form and attach a certified copy of your identity document.
Certified copy of valid identity document: The requirement of a certified copy of a valid identity document means that a public body certifies that the person shown on the copy of the identity document is actually you (e.g. passport, driving licence, bank card with photo).
A copy of the identity document needs to be certified by one of the following; NAV, police office, court or library. The copy is certified by writing the name of the office or institution as well as the name of the person who is certifying the copy of the identity document with his or her signature.
Do you have any questions?
Please call us on +47 55 55 33 33. You must always state your national ID no. when you contact NAV. This makes it easier for us to give you quick and helpful assistance.