Changing your bank account number or contact details

You can change your contact details and bank account number using the self-service option Ditt NAV.

How to change

If you logon to  Ditt NAV with BankID, Buypass or Comfides and go to your profile, you may change your account number and temporary address.

You may only have one account number registered with NAV. This applies to all private individuals who receive benefits, pension or refunds from NAV. 

The account number is also used for payments that NAV makes on behalf of, among others, HELFO and the State Pension Fund. The method of payment is stated in Section 22-18 of the National Insurance Act.

How to change the account number if you have payments from your local authority

You can not change the account number using Ditt NAV when it comes to payments from the local authority, such as social assistance and qualification benefit. Then you need to contact your local NAV office to change your account number.

How to change the account number if you have payments from the Housing Bank

You can not change the account number using Ditt NAV when it comes to payments from the Housing Bank, such as “housing allowances”. Then you must log on to husbanken.no.

You can also contact the housing benefit office in your municipality if you want to change the account number.

Payment to a foreign bank account

As a general rule, NAV pays to a Norwegian bank account. If you do not have a bank account in Norway, you should state your foreign bank account number, if you have one. To receive certain benefits, however, you must be resident in Norway. If you state a foreign bank account number, you must be aware that there is a charge for each payment and that it may take longer for the money to come into your account.

Unable to logon?

If you are unable to use our online service, you can send Notification of new bank account number. by ordinary mail.

More details are required for payment to a foreign bank account and therefore you must fill out a different form: Change of bank account (international).

If you want to report a temporary adress by ordinary mail, you can use the form "Melding om midlertidig postadresse i NAV". Permanent adress change must be reported to the National Registry.

The completed form should be sent to the address on the first page. Please remember to sign the form.

Do you have any questions?

Please call us on +47 55 55 33 33. You must always state your national ID no. when you contact NAV. This makes it easier for us to give you quick and helpful assistance.