The Norwegian Labour and Welfare Service plays a broad participatory role in the world of work and society, and contributes to the financial security of the individual. This depends on close interaction with the user, working life and local authorities, and a sharper focus on people with special needs in relation to the labour market and others in a challenging life situation.
Our vision
We provide people with opportunities!
This vision reflects three fundamental social functions that the Service must ensure:
Job opportunities for as many people as possible.
The opportunity of meaningful activity for those with special needs.
The opportunity for secure income in accordance with rights enshrined in legislation.
Our values'
The Norwegian Labour and Welfare Service’s values are:
Available – We must be available through the local NAV offices, by telephone and via the Internet. We must be focused in our meetings with people, hear what they say, understand what they mean and make our contribution accordingly.
Clear – We must be clear about what we can contribute and what we require in return. We must be clear about where we are, what we want, and what we can do. We must be clear that in working together, we are here to help the individual.
Solution-orientated – We must be good at finding solutions together with the user, where the user is, and within our own organisation. Being solution-orientated requires cooperation, creativity and energy to see through those measures that are fair, possible and necessary.
